You may click on our packages and promos button, click on “Register Now!”. As your details have
been stored into our database, our Marketing Team will be in touch with you soonest and give you the username and password.
Do I need to install any Software?
NO, Globe is web-based system where you just need an internet connection and you may login with username and password that will be given to you.
How do I pay for the credits?
You may get in touch with our Marketing Team and an invoice will be sent to you with our bank
details account inside. We have 2 options of payment, by bank-in the payment or by cheque. After you’ve
made the payment by bank-in, you just need to send the payment slip by email or fax and your credits will be topped-up. The receipt will be given to you afterwards..
Is there any setup, maintenance, monthly fees?
NO, we do not charge for any other fees and we can guarantee there are no hidden fees at all. It is purely for the credits only.
Is there any expiry dates for the credits?
NO, there’s no expiry dates for our credits.
What kind of languages can I send SMS in?
Our system supports sending SMS in English and Unicode (Chinese) Language..
How many characters per SMS?
For Normal SMS in English, you may send up to 160 characters. But there’s new regulation from Telcos
to include “RM0.00” in every SMS, so the normal SMS will be able to hold up to 153 characters. Unicode (Chinese) SMS
will be able to hold up to 160 characters.
What are the Sender IDs that will appear on user’s phone?
Maxis = 62003
DiGi = 66500
Celcom = 63600
UMobile = 66500
Which networks and countries can I send the SMS to?
You are able to send SMS at the same fixed cost to Malaysia (depending on the packages &
promos offered on that particular month). Countries outside Malaysia can also be reached but it will
be under different cost level and different username & password. Kindly contact us for more information,
the countries coverage & it’s prices is downloadable under “Countries Coverage” button.
How long can I keep track my report?
You may view the outbox report for the SMS that have been sent at any time. Even you are able
to export the report into excel file, in case you need it for your management team.
How does the contact management work?
Globe contact management system is dependable and user friendly. In addition to keying in your
contacts manually, you can import database lists straight into your account via text files in CSV
format (comma delimited) which is easily converted from Microsoft Excel. You can also perform grouping,
editing and deletion functions. Our contact management system may hold up unlimited data entries, but it
is recommended to import 30,000 numbers each group to avoid hassle.
Is my privacy protected?
We take any precautions necessary to protect your private information including the content of
your messages as well as your account and billing details. However, we expect you to act responsibly
when using your account login and password. Do so by limiting exposure to this information to as few
persons as possible and by regularly changing the password.
What is the customer care line if I need further assistance on SMS service?
Please direct all product support and inquiries to Customer Care line +603-21622728
What are you waiting for? Sign up with us, get the free Credits and do not hesitate to
CONTACT our Marketing Team 24/7.
